{"id":2411,"date":"2016-08-25T12:31:46","date_gmt":"2016-08-25T11:31:46","guid":{"rendered":"https:\/\/rrpassociates.co.uk\/?p=2411"},"modified":"2016-08-25T14:00:20","modified_gmt":"2016-08-25T13:00:20","slug":"should-the-law-be-changed-to-give-consumers-more-protection-when-businesses-go-bust","status":"publish","type":"post","link":"https:\/\/rrpassociates.co.uk\/general-news\/should-the-law-be-changed-to-give-consumers-more-protection-when-businesses-go-bust\/","title":{"rendered":"Should The Law Be Changed To Give Consumers More Protection When Businesses Go Bust?"},"content":{"rendered":"<p>When customers of <strong>Lowcostholidays<\/strong> discovered the shocking truth that the travel firm had unexpectedly gone bust, they not only lost their holidays but in many cases had to pay for it again with little or no prospect of recovering their original payments.<\/p>\n<p>Unfortunately this is not an isolated case and following a number of high profile businesses going bust over recent years the Department for Business, Energy and Industrial Strategy has commissioned a report from the Law Commission to look into whether anything could be done to give consumers more protection.<\/p>\n<p>The Law Commission is an independent body set up by Parliament to keep the laws of England and Wales under review and to recommend reforms were necessary. The Commission recently published the Consumer Prepayments on Retailer Insolvency Report which was laid before Parliament on 13 July 2016.<\/p>\n<p><strong>James Thornton<\/strong>, a <a href=\"http:\/\/bit.ly\/2bYpUCE\">Commercial Litigation<\/a> specialist lawyer at leading and award winning regional law firm RRP Associates says \u201cThe report has recommended that consumers who prepay for goods or services over \u00a3250 in the six month period prior to a formal insolvency process should be paid out as a preferential creditor instead of an unsecured creditor.<\/p>\n<p>\u201cAs the law currently stands, consumers are classed as \u2018unsecured creditors\u2019 and are therefore at the bottom of the pile when it comes to recovering their money. Those at the top, the preferential creditors, get paid first. The chances of consumers recouping any losses diminishes as the pot of cash gets smaller and smaller which inevitably means that as the unsecured creditor consumers get nothing or at best very little.\u201d<\/p>\n<p>The Law Commission has recommended that the consumer should be pushed up the list of debtors in order to improve their chances of receiving a refund.<\/p>\n<p>The criteria that the consumer must satisfy include:<\/p>\n<ol>\n<li>The consumer must be an individual acting for purposes that are wholly or mainly outside that individual\u2019s trade, business, craft or profession.<\/li>\n<li>Money must have been paid to an insolvent business for goods and services not received.<\/li>\n<li>The payment must have been more than \u00a3250 and paid within six months of the business entering a formal insolvency process.<\/li>\n<li>The consumer did not use a payment method which allows a chargeback remedy i.e. using a credit card.<\/li>\n<\/ol>\n<p>Currently this is only a recommendation and there is no guarantee that Parliament will accept the recommendations and introduce the appropriate legislation.<\/p>\n<p>Julian concludes \u201cAnything that pushes the consumer up the hierarchy of creditors and increases their chances of a refund is good news, but clearly the business must have the money in the first place to make these payments even if they are only partial refunds. If this recommendation is accepted by Parliament it is not going to assist those consumers already affected by an insolvent business but it will hopefully protect consumers in the future.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When customers of Lowcostholidays discovered the shocking truth that the travel firm had unexpectedly gone bust, they not only lost their holidays but in many cases had to pay for it again with little or no prospect of recovering their original payments. Unfortunately this is not an isolated case and following a number of high&#8230;<\/p>\n","protected":false},"author":2,"featured_media":2413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[2,45],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rrpassociates.co.uk\/general-news\/should-the-law-be-changed-to-give-consumers-more-protection-when-businesses-go-bust\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Should The Law Be Changed When Businesses Go Bust?\" \/>\n<meta property=\"og:description\" content=\"When customers of Lowcostholidays discovered the shocking truth that the travel firm had unexpectedly gone bust, they not only lost their holidays but in many cases had to pay for it again with little or no prospect of recovering their original payments. Unfortunately this is not an isolated case and following a number of high...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rrpassociates.co.uk\/general-news\/should-the-law-be-changed-to-give-consumers-more-protection-when-businesses-go-bust\/\" \/>\n<meta property=\"og:site_name\" content=\"RRP Associates \" \/>\n<meta property=\"article:published_time\" content=\"2016-08-25T11:31:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-08-25T13:00:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/rrpassociates.co.uk\/wp-content\/uploads\/2016\/08\/Businesses-go-bust.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"391\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<script type=\"application\/ld+json\" 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